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ACTION: Send out communication to Application /Services TC to participate in the Framework TC's next meeting - Darrel/Sarah ACTION: Coordinate with Robin to obtain shortened version of ITIL presentation and schedule another training session for those unable to participate 4/27/05 - Sarah Use Cases: Develop technical use cases based off of type of user (Government, Enterprise, etc) Create a use case with urgent problem associated with a deadline (example: Sales) Develop higher level use case using ITIL topics would include: -DCML/ITIL Run Book -Identify desired state and how it would be mapped versus current state of environment -Determine how exceptions will be processed -Determine how change orders will be processed -K5 ------=_NextPart_000_0015_01C554B3.2356D6E0 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable <html xmlns:v=3D"urn:schemas-microsoft-com:vml" = xmlns:o=3D"urn:schemas-microsoft-com:office:office" = xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns=3D"http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3DContent-Type content=3D"text/html; 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mso-level-tab-stop:1.1in; mso-level-number-position:right; margin-left:1.1in; text-indent:-.1in;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style> </head> <body lang=3DEN-US link=3Dblue vlink=3Dpurple> <div class=3DSection1> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>Group,<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>I’d prefer to have specific = tasks at this point. I made all the materials available on the OASIS board, = so people who have missed the RunBook sessions, ITIL training and OASIS = presentations are welcome to read the slides and send questions, but I’m = reluctant to do another presentation without assurance of the right = audience.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>I hope you understand. I run = my own company, and am a key billable consultant, so I am already working very = long weeks. Seems like the people who routinely attend already know = what I am showing and we all have to guard our time. If the = group that missed information is really committed and accountable to attending, = then I am glad to do it. I would want to know who was wanting the training = and the conditions for allocating my time.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>King = Regards,<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>Robin<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <div> <p><font size=3D1 color=3D"#333333" face=3D"Times New Roman"><span = style=3D'font-size: 9.0pt'><br> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br> Robin Basham, President<br> Phoenix Business & Systems Process, Inc.<br> 120 Central Avenue<br> Needham, MA 02494<br> <a href=3D"http://www.pbandsp.com" title=3D"http://www.phoenixprocessconsulting.com/">http://www.pbandsp.com= </a><br> Office 781 400 1449 / Mobile 617 947 3405 / Fax 781 400 = 1443<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~= ~~~~~~~~~~~~~~~~~~~~~~~~~~~</span></font><font color=3Dnavy><span style=3D'color:navy'> <o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Courier = New"><span style=3D'font-size:10.0pt;font-family:"Courier New";color:navy'>NOTICE = OF CONFIDENTIALITY<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~= ~~~~~~~~~~~~~~~~~~~~~~~~~~~</span></font><font size=3D2 color=3Dnavy face=3D"Courier New"><span = style=3D'font-size:10.0pt;font-family: "Courier New";color:navy'><o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>This e-mail and any attachments = thereto is intended only for use by the addressee(s) named herein and may be = proprietary and/or legally privileged. If you are not the intended recipient = of this e-mail, you are hereby notified that any dissemination, distribution or = copying of this email, and any attachments thereto, without the prior written = permission of the sender is strictly prohibited. If you receive this = e-mail in error, please immediately telephone or e-mail the sender and permanently = delete the original copy and any copy of this e-mail, and any printout = thereof. <o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'><o:p> </o:p></span></font></p>= <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>All documents, contracts or = agreements referred or attached to this e-mail are SUBJECT TO = CONTRACT.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'><o:p> </o:p></span></font></p>= <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>The contents of an attachment to = this e-mail may contain software viruses that could damage your own computer system. While PB&SP has taken every reasonable = precaution to minimize this risk, we cannot accept liability for any damage that you = sustain as a result of software viruses. You should carry out your own = virus checks before opening any attachment.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'><o:p> </o:p></span></font></p>= <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>PB&SP provide assurance that = email received will be held in confidence to exclude the following = conditions;<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>Email may be previewed by the = corporate or business administrator<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>Email may be shared with the = client supervisor to any subordinate who would communicate on behalf of the = client interests.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Courier = New"><span style=3D'font-size:10.0pt;font-family:"Courier = New";color:navy'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~= ~~~~~~~~~~~~~~~~~~~~~~~~~~~</span></font><o:p></o:p></p> </div> <div> <div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font = size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> <hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1> </span></font></div> <p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span = style=3D'font-size:10.0pt; font-family:Tahoma;font-weight:bold'>From:</span></font></b><font = size=3D2 face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Sarah = Barbuscia [mailto:SBarbuscia@inventures.com] <br> <b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, May 09, = 2005 1:07 PM<br> <b><span style=3D'font-weight:bold'>To:</span></b> dcml-appserv@lists.oasis-open.org<br> <b><span style=3D'font-weight:bold'>Subject:</span></b> [dcml-appserv] = FW: Comments from the DCML List today - Notes from 4/27/05 = meeting</span></font><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p= > </div> <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span = style=3D'font-size: 12.0pt'><o:p> </o:p></span></font></p> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><strong><b><font size=3D2 face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial'>From the Meeting last week (and not noted = above):</span></font></b></strong><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt;font-family:Arial'> = <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>ACTION: Send out communication to Application = /Services TC to participate in the Framework TC's next meeting - = Darrel/Sarah<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>ACTION: Coordinate with Robin to obtain shortened = version of ITIL presentation and schedule another training session for those unable = to participate 4/27/05 - Sarah<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Use Cases: <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Develop technical use cases based off of type of user (Government, Enterprise, etc) <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Create a use case with urgent problem associated with = a deadline (example: Sales)<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Develop higher level use case using ITIL topics would include: <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>-DCML/ITIL Run Book<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>-Identify desired state and how it would be mapped = versus current state of environment<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>-Determine how exceptions will be processed = <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>-Determine how change orders will be = processed<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>-K5<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </div> <blockquote = style=3D'margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </blockquote> </div> </body> </html> ------=_NextPart_000_0015_01C554B3.2356D6E0--
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