http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=SEATTLE_NPT.story&STORY=/www/story/08-13-2002/0001782040&EDATE=TUE+Aug+13+2002,+07:59+AM

Journee Software Joins OASIS CIQ Technical Committee, Accelerates Delivery Of XML Standards to Customers 


    AUSTIN, Texas, Aug. 13 /PRNewswire/ -- Journee Software, a leading
provider of customer data integration and management solutions, today
announced that Rob Beauchamp, chief technology officer of Journee, has joined
the Customer Information Quality (CIQ) Technical Committee of OASIS, the XML
interoperability consortium.  The CIQ technical committee's objective is to
define global XML Standards for Customer Information and Profile Management.
Journee also announced that it will ship a reference implementation of the CIQ
standard as part of its ServiceStream solution, providing customers with an
industry-standard customer data model that can be customized to fit any
business environment.
    The OASIS CIQ Technical Committee has formally approved and published
three XML standards that will provide the basis for the Journee reference
implementation.  These standards include:
    --  xNAL:  Extensible Name and Address Language
    --  xCIL:  Extensible Customer Information Language
    --  xCRL:  Extensible Customer Relationships Language

    "ServiceStream embodies the principles that OASIS has formalized in the
CIQ standards," said Rob Beauchamp, Chief Technology Officer of Journee.  "Our
product frees data that is trapped in different formats or schemas, creating a
virtual information hub that can be used for live customer interactions and
transactions.  By incorporating an enterprise customer model using the OASIS
standards, we will enable companies to support different views of the customer
across different lines of business and simplify the real-time integration of
multiple customer data sources."
    "By defining a common way for systems to share information about customers
and customer interactions, CIQ represents a major step forward in data
interoperability," said Patrick Gannon, president and CEO of OASIS.  "We are
pleased that Journee is contributing its considerable expertise in data
integration solutions to CIQ development."
    ServiceStream will use the CIQ model to represent a common set of customer
data that can be shared by multiple applications within the enterprise.  Using
ServiceStream's configuration tools, the data in the model is "mapped" to the
physical data residing in various business systems.  By packaging the
enterprise customer model with ServiceStream, Journee eliminates the time-
consuming and labor-intensive task of designing and building a customized
enterprise data model.  Companies can use ServiceStream's tools to easily
modify and extend the model, accelerating development schedules and reducing
data integration costs.
    The reference implementation of the CIQ standard will be included as a
fully operational part of Journee's ServiceStream software beginning in
October 2002.

    About Journee Software
    Journee Software provides strategic solutions that help Fortune 1000
companies build integrated customer information systems.  With Journee,
companies can leverage an aggregated view of corporate data to better respond
to customers' requirements, to collaborate with suppliers and partners, and to
identify and exploit new business opportunities quickly and effectively.  The
Journee solution can be reused across multiple application initiatives,
driving economies of scale that significantly decrease total development and
integration expense.  Journee Software Corporation is backed by $25M in
funding from leading venture capital firms and private investors.  More
information is located at http://www.journee.com .

    About OASIS
    OASIS (http://www.oasis-open.org ) is a not-for-profit, global consortium
that drives the development, convergence and adoption of e-business standards.
Members themselves set the OASIS technical agenda, using a lightweight, open
process expressly designed to promote industry consensus and unite disparate
efforts.  OASIS produces worldwide standards for security, Web services, XML
conformance, business transactions, electronic publishing, topic maps and
interoperability within and between marketplaces.  OASIS has more than 400
corporate and individual members in 100 countries around the world.

     Journee Press Contacts:
     Jackie Gilbert
     Journee Software
     512-634-5191
     jgilbert@journee.com

     David Lord
     Blanc & Otus
     512-335-8771
     dlord@blancandotus.com

     OASIS Press Contacts:
     Carol Geyer
     OASIS
     carol.geyer@oasis-open.org
     978-667-5115 x209