ONLY A SAMPLE INCLUDED FROM SEPTEMBER 2001 ONWARDS:
The use of CIQ standards from Dec.1999 to September 2001
have not been included.
Last Updated: 30 June 2003
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03 September 2001
"..the address formats that CIQ TC has developed include
a tremendous amount of excellent and considered thought.
Once people realize what a gold mine this stuff is...
Also - it looks intimidating - but is not - since the TC has
carefully allowed for optional everything - so a plain
dumb US postal address is easily done - while if you
are sending a birthday card to Papua New Guinea, all
the extras you need there are covered too. Great stuff!"
- A leading expert in XML and EDI
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13 November 2001
What is Jabber?
The first application of Jabber technology is an instant messaging system
focused on privacy, security, ease of use, access from anywhere using any
device, and interoperability with IM, phone, and web-based services. The
result? Jabber is quickly becoming a standard component of Internet
infrastructure.
The heart of Jabber is a vibrant community of developers working at the
intersection of XML, presence, and real-time messaging. Led by the Jabber
Foundation , this community is building an
open technology framework that enables freedom of communication among
people, applications, and systems across all platforms. The Jabber Software
Foundation is a not-for-profit membership organization that helps the Jabber
community foster freedom of conversation among people, applications, and
systems, regardless of medium, through the continued development of an open
communications framework.
The group "Jabber-Profiles" is using xCIL of OASIS CIQ TC.
About Profiles-JIG
Jabber Profiles are sets of information controlled by the Jabber user, and
stored by their Jabber account, and meant to replace the current vCard
system within Jabber. These sets of information can be anything: contact
information, special events, an appointment and task schedule, receipts of
online purchases, or anything else that can be stored in an XML structure.
The protocol also defines powerful ways for the User to completely control
and regulate read and write permissions to their Profiles, to regulate who
and how others can access them, as well as what Profiles (or parts of
Profiles) they can access.
- Jabber.org
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22 January 2002:
"I am researching models for common interchange of name/address data
within/between Canadian governments. (Although as I continue, I may
find other groups within the federal/provincial governments doing the
same research. I’m not sure whether I hope that there are such groups,
or hope there aren’t. )
xCIL, with components xNL and xAL looks impressive, as much for the
clearly articulated parameters (e.g. element vs attribute, or element
naming conventions) as for the weight of already-defined elements. "
- A Govt. department
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"I'm currently investigating the 'standard' XML Schema for integration
into my future Customer Information software and xCIL seems to be pretty
much what I need."
- A CRM Vendor
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28 January 2002:
"We are a small CRM consultancy with a large amount of accumulated knowledge
about name / address handling and an interest in keeping up with latest
developments that might streamline ETL processes in this area."
- A CRM Consultancy
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30 January 2002:
"These may provide a standard way to describe customer data from
different customer information data sources to consultants, web
developers, and others."
- A Govt. department
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01 February 2002
"I am researching opportunites in the area of CRM and one-to-one
marketing."
- A consultancy Group
--------------------------------
02 February 2002
"We are evaluating the use of xCIL to assist us in a data
cleansing project here in Japan."
- A Data Management vendor
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06 March 2002
"We are highly impressed with the xNAL standard and I am very
close to getting it adopted by my organisation."
- A Postal Authority for a Country
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07 March 2002
"I am the head-developer of a Norwegian company offering web-based
ERP/CRM/AIS systems for the SME-market. In the last six months,
exporting/importing and integrating have been one of the problems I have
been working on. Your XML based standards for customer information and
relations seems very interesting for us."
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07 April 2002
"We have recently completed the development of a Web based broker
system, using Java/Oracle and is persuing the opportunity of
building interfaces with Underwriters and Financial services
organsiations. The oportunity to build the schema represented by
this standard into our system as part of the built in CRM module
has come too late, and so we would be incorporating it into the switch,
for the purpose of transactions."
- An Insurance Company
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17 April 2002
"We are in the early stages of developing specifications for the
regional exchange of utility service orders, such as connect/disconnect
a utility service at a customer address. We are looking into developing
an "address server" web service within PGE that would centrally house,
cleanse and serve up address information for the organization.
- A consultancy group for Govt.
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27 April 2002
"We are looking to develop a CRM model using the standards"
- A consultancy group
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11 May 2002
"The area of application of the Name and Address standard will
be Tax Compliance, where a name is associated with an individual or
corporate taxpayer, and the Address is used to identify the location
and thus tax jurisdictions that impose tax laws for a particular tax type."
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14 May 2002
"I've read with some interest your documents regarding the standards, xNAL
and others, and I'm letting you know we are considering this as a potential
for refined naming and addressing conventions within state data processing.
Our particular area has to do with Criminal Justice systems and the many
agencies which are involved."
- Government
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01 June 2002
"I think your committee is doing extremely important work. I also may
notice an astonishing progress you've made. We are actively reviewing
your standards and will make a decision to use xNAL in our
Customer Master Framework."
- A vendor
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04 June 2002
"Thank you for coordinating the publication of these specifications. I am
beginning to review them for possible use as a basis for a future schema for
XML interchange to be supported the software we're building."
- A vendor
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13 June 2002
"We are downloading the customer information standards as we prepare to
write a customer information database for our small ISP in Mongolia."
- A consultancy firm
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23 July 2002
"As part of the next release of product, we will provide our customers with a
template for an enterprise customer data model. Our goal is to provide a
reference implementation based on an open, vendor-neutral industry standard.
We evaluated OAG, W3C, and OASIS, as well as vertical standards such as
ACORD (insurance) and OTA (travel) based on publicly available information.
It was the consensus of our strategy team to use the OASIS CIQ standards"
- A vendor
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25 July 2002
"We plan to use the CIQ standards in a benchmark we are developing for XML
DBMSs."
- A vendor
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21 August 2002
"Spoke to you a few months back about using the xCIL standards
(then 1.4) as the basis for our utility order exchange. This
underlies our website that serves the greater Portland, Oregon, US region,
the new version of which went live July 1.
- A consultancy group for Govt.
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26 August 2002
"I have been studying your excellent OASIS CIQ set of markup language
standards. Our company is considering adopting these standards"
- A vendor
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31 August 2002
"We are currently in the process of reviewing the CIQ work performed
under xNAL for Liberty's Core Profile service use (potential areas of interests)."
- Liberty Alliance Group
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03 September 2002
"We had already noticed the new schemas and specifications. They look
great! We are now pointing to XNL, XAL, and XCIL schemas and name spaces
in our member schema as part of Medbiquitous Standards"
- Medbiquitous Consortium
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04 September 2002
"Very nice, and unquestionably complete. For the most part, we could
probably leverage from your work as an interchange structure"
- A mortgage standards consortium
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16 September 2002
"we have been looking at enhancing our customer centric database in
an attempt to build an extensible environment into which we might transfer
several legacy systems resulting from a corporate merger. I like the look of
your standard and believe that as that development progresses I may prefer
to use your schema instead of the one we had previously defined."
- A vendor
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18 September 2002
"Motivation: finding "standards", and not "reinventing the wheel". :-)
I have some study to do before I can start using CIQ in any projects, but as
a consultant (at the moment in a government funded project) I see the
potential of using CIQ."
- A consultancy firm
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26 September 2002
"I’m an independent software developer starting an open-source project
around these standards. The environment I target is the Microsoft .NET
Framework(so not Java). My first objective is to offer co-developers
a library of DataTransfer objects, which allow to convert between
these standards and an internal representation. Thus allowing them
to use this standard primarly as an exchange format.
A second phase will be mapping this schema to a relational model,
and providing webservice-based query features, for use in CRM
environments (which is the environment where this standard makes
the most sense).
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11 October 2002
"Just a quick note to let you know that we have been following
the CIQ standards for a while now and are very impressed with what's being
done. We are a group of independent software developers trying to develop a
set of CRM business objects using your model."
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16 October 2002
"Well, we are currently trying to develop Web Services to capsulate the query
for customer information and further display them on different clients
(applications, intranet, ...).
Therefore we want to exchange the customer information via XML.
Instead of defining yet another XML standard by ourselves we are first
investigating existing standards and see if they fit our needs."
- A vendor
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06 November 2002
"I am considering this for standardization of address files
in our software solutions. We sell merchandise managment,
distribution/logistics, POS, CRM and planning solutions to global retailers."
- A vendor
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07 November 2002
"UK Government (e-GIF) Publishes XML Standards For Use in Local Elections
XML Schemas for local elections have been published by the UK e-
Government Interoperability Framework (e-GIF). They have been approved
for use by the Office of the e-Envoy. xNL and xAL of CIQ TC are the
schemas used in it to represent voter's name and address."
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12 November 2002
"If you look at the schema, we include xAL and xNL and we import the
namespaces too."
- Human Markup Language of OASIS
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14 November 2002
"The MedBiquitous Membership Management Working Group
has completed new Working Drafts of the Member Profile
specification and XML schema. This new standard allows
organizations to describe information about physician
members, including contact information, educational
background, certification, training, and society memberships
in a standard way. The standard will facilitate data exchange
with business partners, such as publishers and meeting organizers.
The standard is based on xCIL, xNL and xAL of OASIS CIQ TC."
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20 November 2002
"We implement loyalty (frequent flyer/frequent guest) programs
world-wide. Looking to use the Standards as guides to structuring
our table definitions and interfaces."
- A vendor
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13 December 2002
"We are a large retail conglomerate. We plan to standardize
our XML to facilitate Enterprise Application Integration,
and to make it easier to work with trading partners. We use
customer information to keep track of purchasing trends in
certain areas and to offer promotions.
- Retail
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01 January 2003
"We are in the process of creating standard customer and
product XMLs. I know what you folks have done will help
us out tremendously."
- CRM Vendor/Solution provider
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09 January 2003
"We use addresses for two purposes: person identification
(ID card, passport versus screen) and for mailing. Both we
use for domestic (95%) and foreign entities (individuals or institutions).
We keep shareholder addresses in our database and we find
it difficult to update our data with official state records
becouse of different structure and meaning of fields."
- Solution Provider
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25 January 2003
"At the U.S. Patent & Trademark Office, we are considering
what formats to use to replace the numerous name and address
structures used by various internal systems. Yours is among
those we are considering."
- Government
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28 January 2003
"New Zealand Government is using xNAL standards of CIQ in
its local STV (Single Transferable Vote) Elections."
- NZ Government
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29 January 2003
"One of our buyers need CIQ Standards certificate for our
product. Please help us how can we obtain the same."
- Vendor
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30 January 2003
"We are developing a membership database and system, implementing
aspects of CIQ make huge sense for us, as we have a very international
membership base.
Some of the things we want to achieve:
An on-line application form that handles all the international address
nuances, including capturing the country in a uniform way. (ISO
standard country list?)
Capturing individual participant name, email and country, again in
some standard but easily used way."
- A Standards Consortium
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13 February 2003
"Are we using xAL? We will be soon, related to a geographic
information database system for mobile phones".
- A vendor
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14 February 2003
"We are engaged with a client in the telemarketing/lead
generation business who wants to automate their contact with
their clients via XML.
I looked over this standard and it may be useful, at least
at a high level."
- A solution provider
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1 April 2003
we are thinking about going to use xNAL for webservice
based B2B services in the insurance sector in switzerland ...
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3 April 2003
I am writing a database application to manage art galleries, museums,
private collections and fine art trade. It needs an address list
function, and I am loathe to create this from scratch if there were
suitable standards available. The connection was via XML, which I intend
to offer as an export (and maybe import) format. I am planning to use
xCIL
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8 April 2003
"We intend to allow end-customers to enter their address on a web screen -
format on screen should be presented in a manner familiar for their
country and language, and store it in a single database, then use the
data to form-fill retailer web sites with the address."
- Solutions provider
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30 April 2003
let me first and foremost express my deep respect for the effort you
have invested into CIQ making it the best source for designing CRM.
I have a small software/consulting company in Germany and we have just
started to develop a CRM System based on the complete range of CIQ
standards and extended with some own containers and elements within our
own namespace. The system will be used by a German company offering
conferences and congresses to certain vertical markets. They have been
using direct marketing instruments to deliver millions of mailpieces to
prospect customers inviting them to their events.
So, CIQ is kind of taylor-made for the kind of relationship management
needed in that company. The main aspect is to describe a party through
it´s relationships with other parties, with places and with things. It
is the relation which transforms data into valuable information to be
used within 1:1 relationship management."
- Software/Consulting Company
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16 June 2003
Standards for addresses are the thorn in everyone's side.
Ram Kumar, through the work of his Customer Information Quality TC,
has defined a standard for addresses.
Here in the UK government, we have our own standard BS7666 and our
policy is to use that standard for exchanges within UK but where
we need to exchange internationally then we will use CIQ standard.
This may be the approach that US might want to take.....
- Office of the e-envoy, UK Government
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17 June 2003
Downloaded these files to see if they fit anywhere into keeping " Contacts"
information as it is used by the Press and Media industry.
Contacts vary from individuals to press officers of large companies and
Governments.
- A News Corporation
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