ONLY A SAMPLE INCLUDED FROM SEPTEMBER 2001 ONWARDS: The use of CIQ standards from Dec.1999 to September 2001 have not been included. Last Updated: 30 June 2003 ---------------------------------------------------------- 03 September 2001 "..the address formats that CIQ TC has developed include a tremendous amount of excellent and considered thought. Once people realize what a gold mine this stuff is... Also - it looks intimidating - but is not - since the TC has carefully allowed for optional everything - so a plain dumb US postal address is easily done - while if you are sending a birthday card to Papua New Guinea, all the extras you need there are covered too. Great stuff!" - A leading expert in XML and EDI ------------------------------------------ 13 November 2001 What is Jabber? The first application of Jabber technology is an instant messaging system focused on privacy, security, ease of use, access from anywhere using any device, and interoperability with IM, phone, and web-based services. The result? Jabber is quickly becoming a standard component of Internet infrastructure. The heart of Jabber is a vibrant community of developers working at the intersection of XML, presence, and real-time messaging. Led by the Jabber Foundation , this community is building an open technology framework that enables freedom of communication among people, applications, and systems across all platforms. The Jabber Software Foundation is a not-for-profit membership organization that helps the Jabber community foster freedom of conversation among people, applications, and systems, regardless of medium, through the continued development of an open communications framework. The group "Jabber-Profiles" is using xCIL of OASIS CIQ TC. About Profiles-JIG Jabber Profiles are sets of information controlled by the Jabber user, and stored by their Jabber account, and meant to replace the current vCard system within Jabber. These sets of information can be anything: contact information, special events, an appointment and task schedule, receipts of online purchases, or anything else that can be stored in an XML structure. The protocol also defines powerful ways for the User to completely control and regulate read and write permissions to their Profiles, to regulate who and how others can access them, as well as what Profiles (or parts of Profiles) they can access. - Jabber.org ----------------------------------------- 22 January 2002: "I am researching models for common interchange of name/address data within/between Canadian governments. (Although as I continue, I may find other groups within the federal/provincial governments doing the same research. I’m not sure whether I hope that there are such groups, or hope there aren’t. ) xCIL, with components xNL and xAL looks impressive, as much for the clearly articulated parameters (e.g. element vs attribute, or element naming conventions) as for the weight of already-defined elements. " - A Govt. department ------------------------------------------ "I'm currently investigating the 'standard' XML Schema for integration into my future Customer Information software and xCIL seems to be pretty much what I need." - A CRM Vendor ------------------------------------------ 28 January 2002: "We are a small CRM consultancy with a large amount of accumulated knowledge about name / address handling and an interest in keeping up with latest developments that might streamline ETL processes in this area." - A CRM Consultancy -------------------------------------------- 30 January 2002: "These may provide a standard way to describe customer data from different customer information data sources to consultants, web developers, and others." - A Govt. department -------------------------------------- 01 February 2002 "I am researching opportunites in the area of CRM and one-to-one marketing." - A consultancy Group -------------------------------- 02 February 2002 "We are evaluating the use of xCIL to assist us in a data cleansing project here in Japan." - A Data Management vendor --------------------------------- 06 March 2002 "We are highly impressed with the xNAL standard and I am very close to getting it adopted by my organisation." - A Postal Authority for a Country --------------------------------- 07 March 2002 "I am the head-developer of a Norwegian company offering web-based ERP/CRM/AIS systems for the SME-market. In the last six months, exporting/importing and integrating have been one of the problems I have been working on. Your XML based standards for customer information and relations seems very interesting for us." ---------------------------------- 07 April 2002 "We have recently completed the development of a Web based broker system, using Java/Oracle and is persuing the opportunity of building interfaces with Underwriters and Financial services organsiations. The oportunity to build the schema represented by this standard into our system as part of the built in CRM module has come too late, and so we would be incorporating it into the switch, for the purpose of transactions." - An Insurance Company ----------------------------------- 17 April 2002 "We are in the early stages of developing specifications for the regional exchange of utility service orders, such as connect/disconnect a utility service at a customer address. We are looking into developing an "address server" web service within PGE that would centrally house, cleanse and serve up address information for the organization. - A consultancy group for Govt. --------------------------------------- 27 April 2002 "We are looking to develop a CRM model using the standards" - A consultancy group --------------------------------------- 11 May 2002 "The area of application of the Name and Address standard will be Tax Compliance, where a name is associated with an individual or corporate taxpayer, and the Address is used to identify the location and thus tax jurisdictions that impose tax laws for a particular tax type." ------------------------------------- 14 May 2002 "I've read with some interest your documents regarding the standards, xNAL and others, and I'm letting you know we are considering this as a potential for refined naming and addressing conventions within state data processing. Our particular area has to do with Criminal Justice systems and the many agencies which are involved." - Government --------------------------------------- 01 June 2002 "I think your committee is doing extremely important work. I also may notice an astonishing progress you've made. We are actively reviewing your standards and will make a decision to use xNAL in our Customer Master Framework." - A vendor ---------------------------------------- 04 June 2002 "Thank you for coordinating the publication of these specifications. I am beginning to review them for possible use as a basis for a future schema for XML interchange to be supported the software we're building." - A vendor ----------------------------------------- 13 June 2002 "We are downloading the customer information standards as we prepare to write a customer information database for our small ISP in Mongolia." - A consultancy firm ---------------------------------------- 23 July 2002 "As part of the next release of product, we will provide our customers with a template for an enterprise customer data model. Our goal is to provide a reference implementation based on an open, vendor-neutral industry standard. We evaluated OAG, W3C, and OASIS, as well as vertical standards such as ACORD (insurance) and OTA (travel) based on publicly available information. It was the consensus of our strategy team to use the OASIS CIQ standards" - A vendor ---------------------------------------- 25 July 2002 "We plan to use the CIQ standards in a benchmark we are developing for XML DBMSs." - A vendor ---------------------------------------- 21 August 2002 "Spoke to you a few months back about using the xCIL standards (then 1.4) as the basis for our utility order exchange. This underlies our website that serves the greater Portland, Oregon, US region, the new version of which went live July 1. - A consultancy group for Govt. ---------------------------------------- 26 August 2002 "I have been studying your excellent OASIS CIQ set of markup language standards. Our company is considering adopting these standards" - A vendor ---------------------------------------- 31 August 2002 "We are currently in the process of reviewing the CIQ work performed under xNAL for Liberty's Core Profile service use (potential areas of interests)." - Liberty Alliance Group ---------------------------------------- 03 September 2002 "We had already noticed the new schemas and specifications. They look great! We are now pointing to XNL, XAL, and XCIL schemas and name spaces in our member schema as part of Medbiquitous Standards" - Medbiquitous Consortium ------------------------------------------ 04 September 2002 "Very nice, and unquestionably complete. For the most part, we could probably leverage from your work as an interchange structure" - A mortgage standards consortium ------------------------------------------ 16 September 2002 "we have been looking at enhancing our customer centric database in an attempt to build an extensible environment into which we might transfer several legacy systems resulting from a corporate merger. I like the look of your standard and believe that as that development progresses I may prefer to use your schema instead of the one we had previously defined." - A vendor ---------------------------------------- 18 September 2002 "Motivation: finding "standards", and not "reinventing the wheel". :-) I have some study to do before I can start using CIQ in any projects, but as a consultant (at the moment in a government funded project) I see the potential of using CIQ." - A consultancy firm ---------------------------------------- 26 September 2002 "I’m an independent software developer starting an open-source project around these standards. The environment I target is the Microsoft .NET Framework(so not Java). My first objective is to offer co-developers a library of DataTransfer objects, which allow to convert between these standards and an internal representation. Thus allowing them to use this standard primarly as an exchange format. A second phase will be mapping this schema to a relational model, and providing webservice-based query features, for use in CRM environments (which is the environment where this standard makes the most sense). --------------------------------------- 11 October 2002 "Just a quick note to let you know that we have been following the CIQ standards for a while now and are very impressed with what's being done. We are a group of independent software developers trying to develop a set of CRM business objects using your model." --------------------------------------- 16 October 2002 "Well, we are currently trying to develop Web Services to capsulate the query for customer information and further display them on different clients (applications, intranet, ...). Therefore we want to exchange the customer information via XML. Instead of defining yet another XML standard by ourselves we are first investigating existing standards and see if they fit our needs." - A vendor -------------------------------------- 06 November 2002 "I am considering this for standardization of address files in our software solutions. We sell merchandise managment, distribution/logistics, POS, CRM and planning solutions to global retailers." - A vendor --------------------------------------- 07 November 2002 "UK Government (e-GIF) Publishes XML Standards For Use in Local Elections XML Schemas for local elections have been published by the UK e- Government Interoperability Framework (e-GIF). They have been approved for use by the Office of the e-Envoy. xNL and xAL of CIQ TC are the schemas used in it to represent voter's name and address." ---------------------------------------- 12 November 2002 "If you look at the schema, we include xAL and xNL and we import the namespaces too." - Human Markup Language of OASIS ----------------------------------------- 14 November 2002 "The MedBiquitous Membership Management Working Group has completed new Working Drafts of the Member Profile specification and XML schema. This new standard allows organizations to describe information about physician members, including contact information, educational background, certification, training, and society memberships in a standard way. The standard will facilitate data exchange with business partners, such as publishers and meeting organizers. The standard is based on xCIL, xNL and xAL of OASIS CIQ TC." -------------------------------------------- 20 November 2002 "We implement loyalty (frequent flyer/frequent guest) programs world-wide. Looking to use the Standards as guides to structuring our table definitions and interfaces." - A vendor -------------------------------------------- 13 December 2002 "We are a large retail conglomerate. We plan to standardize our XML to facilitate Enterprise Application Integration, and to make it easier to work with trading partners. We use customer information to keep track of purchasing trends in certain areas and to offer promotions. - Retail -------------------------------------------- 01 January 2003 "We are in the process of creating standard customer and product XMLs. I know what you folks have done will help us out tremendously." - CRM Vendor/Solution provider -------------------------------------------- 09 January 2003 "We use addresses for two purposes: person identification (ID card, passport versus screen) and for mailing. Both we use for domestic (95%) and foreign entities (individuals or institutions). We keep shareholder addresses in our database and we find it difficult to update our data with official state records becouse of different structure and meaning of fields." - Solution Provider -------------------------------------------- 25 January 2003 "At the U.S. Patent & Trademark Office, we are considering what formats to use to replace the numerous name and address structures used by various internal systems. Yours is among those we are considering." - Government --------------------------------------------- 28 January 2003 "New Zealand Government is using xNAL standards of CIQ in its local STV (Single Transferable Vote) Elections." - NZ Government --------------------------------------------- 29 January 2003 "One of our buyers need CIQ Standards certificate for our product. Please help us how can we obtain the same." - Vendor --------------------------------------------- 30 January 2003 "We are developing a membership database and system, implementing aspects of CIQ make huge sense for us, as we have a very international membership base. Some of the things we want to achieve: An on-line application form that handles all the international address nuances, including capturing the country in a uniform way. (ISO standard country list?) Capturing individual participant name, email and country, again in some standard but easily used way." - A Standards Consortium ---------------------------------------------- 13 February 2003 "Are we using xAL? We will be soon, related to a geographic information database system for mobile phones". - A vendor ----------------------------------------------- 14 February 2003 "We are engaged with a client in the telemarketing/lead generation business who wants to automate their contact with their clients via XML. I looked over this standard and it may be useful, at least at a high level." - A solution provider ------------------------------------------------ 1 April 2003 we are thinking about going to use xNAL for webservice based B2B services in the insurance sector in switzerland ... ------------------------------------------------ 3 April 2003 I am writing a database application to manage art galleries, museums, private collections and fine art trade. It needs an address list function, and I am loathe to create this from scratch if there were suitable standards available. The connection was via XML, which I intend to offer as an export (and maybe import) format. I am planning to use xCIL ------------------------------------------------- 8 April 2003 "We intend to allow end-customers to enter their address on a web screen - format on screen should be presented in a manner familiar for their country and language, and store it in a single database, then use the data to form-fill retailer web sites with the address." - Solutions provider --------------------------------------------------- 30 April 2003 let me first and foremost express my deep respect for the effort you have invested into CIQ making it the best source for designing CRM. I have a small software/consulting company in Germany and we have just started to develop a CRM System based on the complete range of CIQ standards and extended with some own containers and elements within our own namespace. The system will be used by a German company offering conferences and congresses to certain vertical markets. They have been using direct marketing instruments to deliver millions of mailpieces to prospect customers inviting them to their events. So, CIQ is kind of taylor-made for the kind of relationship management needed in that company. The main aspect is to describe a party through it´s relationships with other parties, with places and with things. It is the relation which transforms data into valuable information to be used within 1:1 relationship management." - Software/Consulting Company --------------------------------------------------- 16 June 2003 Standards for addresses are the thorn in everyone's side. Ram Kumar, through the work of his Customer Information Quality TC, has defined a standard for addresses. Here in the UK government, we have our own standard BS7666 and our policy is to use that standard for exchanges within UK but where we need to exchange internationally then we will use CIQ standard. This may be the approach that US might want to take..... - Office of the e-envoy, UK Government --------------------------------------------------- 17 June 2003 Downloaded these files to see if they fit anywhere into keeping " Contacts" information as it is used by the Press and Media industry. Contacts vary from individuals to press officers of large companies and Governments. - A News Corporation ---------------------------------------------------