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Document:
ITIL links and References

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Submitted By Mr David Basham on 2005-04-11 8:12 pm UTC

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OASIS DCML Applications and Services TC / Calendar Documents

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Description

references to:
1.) ITIL glossary from OGC's homepage
2.) link to official ITIL library and docs
3.) link and discussion re: BS15000 standard (heavy ITIL integration)
4.) link to master itSMF homepage - basically itSMF is the ITIL user community.