Kavi® Members Help

Chapter 47. Change Password


Use the Change Password tool whenever you want to change your password or username.

Your password is kept private from other users on the site, with the exception of the Organization Admin and Super Admin. If you are a Company Representative, your company's Primary Contact and other company administrators can view and edit some of your account information, but not your password.

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How to Use the Change Password Tool

Enter a new password and/or username and click Change Password. These changes go into effect immediately.

Change Your Password

Usernames must be between 6 and 25 characters long and cannot contain any of these special characters:

#, @, ?, |, /

You must enter the same exact password twice to change your password. Passwords are case-sensitive (i.e., the software views a lowercase 'a' and an uppercase 'A' as two different characters).


A more secure password would be at least 8 characters long and use a combination of uppercase and lowercase letters, plus numerals. Avoid passwords based on dictionary words, your name, email address, or a password you use for another site. Remember to change your password on a regular basis.

Change Your Username

As explained in the section on new users, you are welcome to change the auto-assigned username, especially if everyone knows you by a different name. Once you've been on the site a while, changing your name will make it more difficult for others to recognize the new you, but there are circumstances where you may want to make a change (e.g., marriage, etc).


Your username and/or password have been changed! Click Login to Members Area and login to enter the Members Area. You must use your new username and password to login.

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