TC Administration

TC Guidelines and Policies

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TC Admin Performance

TC Administration Current Performance
As of Sunday, 01 July 2018

Note: TC Admin strives to complete work on your requests according to the SLA targets in the following table. The performance reported is the average of the last 20 requests (generally about one month of work). Actual turnaround times can vary depending on the complexity of the task, etc.  

Click here for the Open Requests Dashboard

Request type Days SLA Target Difference
Tickets open 7 10 or less < 3
Ballots, etc. 3 Max 3    0
Days to start
1 Max 7  < 6
Total Days
7 Max 15 < 8

Note the open ticket count above does not include open repositories or TC version control requests.