Description
This article (here in DITA form) was published in a tekom (German technical communication society) publication called "tcworld". It might be a useful addition to a toolkit of information that we could provide newbies. Tekom are happy for the Adoption TC to use it, but would like an attribution along the lines of "republished with permission of tcworld, March 2011". Note: A PDF version can also be found in the Documents section.