Description
"Moving from Single Sourcing to Reuse with XML DITA." Case Study. By Lori Fisher (Program Director for Data Management User Technology, IBM Corp). In Best Practices [A Publication of the Center for Information-Development Management (CIDM)] Volume 5, Number 3 (June 2003), pages 63-68.
Because this document is available on the Cover Pages (http://xml.coverpages.org/dita.html#Fisher2003), I will remove this copy in a few days, as it is not specifically input to the DITA TC.
--Don