OASIS Open

We invite you to attend the complimentary OASIS Field Force Management webinar.

Integration of Field Force Management system(s) into the surrounding IT environment of users (e.g. field service business) has proven to be a time-consuming, complex issue resulting in long project lead times, unexpected additional costs, and even the loss of momentum in transformation of operation practices. The fundamental reason for these challenges are due to variation in business requirements, data content, processes, and lack of a layered approach in overall solution design.

The Field Force Management Technical Committee has developed a generic, vendor neutral interface for the relay of field work requests and certain types of bi-directional interactions, between work planning entities and the systems responsible for reliable delivery to the associated field force.

The presenters will identify and discuss the challenges based on the generalized Field Force Management integration use cases, concept materials and high level introduction to interface specifications. Feel free to distribute to your colleagues.

Links and Announcements:

Registration:

https://www1.gotomeeting.com/register/407945945

Field Force Management Technical Committee:

https://www.oasis-open.org/committees/tc_home.php?wg_abbrev=ffm

https://lists.oasis-open.org/archives/ffm/201210/msg00016.html

https://lists.oasis-open.org/archives/ffm/201210/msg00017.html

Dee Schur

Senior Manager - Standards Advocate

OASIS: Advancing open standards for the information society

http://www.oasis-open.org

+1.781.425.5073 x211

Integration of Field Force Management system(s) into the surrounding IT environment of users (e.g. field service business) has proven to be a time-consuming, complex issue resulting in long project lead times, unexpected additional costs, and even the loss of momentum in transformation of operation practices. The fundamental reason for these challenges are due to variation in business requirements, data content, processes, and lack of a layered approach in overall solution design.

The Field Force Management Technical Committee has developed a generic, vendor neutral interface for the relay of field work requests and certain types of bi-directional interactions, between work planning entities and the systems responsible for reliable delivery to the associated field force.

The presenters will identify and discuss the challenges based on the generalized Field Force Management integration use cases, concept materials and high level introduction to interface specifications. Feel free to distribute to your colleagues.

• OASIS Open (General Membership)
• General Public