Kavi® Commerce Help
Table of Contents
If your credit card isn't accepted and you're sure you have sufficient funds available, here are some of the most common causes and work-arounds for each.
Typos are the most common cause of failed authorizations. Make sure all your credit card information is entered correctly.
If you are asked for a security code and cannot supply one, see Your Credit Card Security Code.
Check the expiration date to make sure it is entered correctly and that the card hasn't expired.
A perfectly valid credit card authorization can be temporarily blocked by technical issues, such as a busy or unavailable system or an internet connection problem. If this is the case, your card should work as soon as service has been restored. You might wait a while, then try your credit card again.
If none of these tips work in your situation, you can try another credit card or contact an administrator.
Information for Credit Card Holders: How Your Credit Card is Processed