Table of Contents

1. Introduction to Kavi Mailing List Manager Help

How to Find the Help You Need

Help for Mailing List Subscribers

Help for Mailing List Moderators

Help for Mailing List Admins

Troubleshooting Help

Help for Super Admins

2. Mailing Lists and Aliases

Mailing Lists and Aliases

How Is a Mailing List Different From an Alias?

How Aliases Are Used

How Mailing Lists Are Used

When Good Email Addresses Go Bad

Alias or Mailing List?

3. Managing Your Mailing List Subscriptions

Overview

Keep Your Email Address and Account Up to Date

How to Manage Your Subscriptions

Subscribing

Subscription Types

Unsubscribing

Troubleshooting Information for Subscribers

4. Posting Messages to a Mailing List

Overview

How Posting Rules Work

What Happens to My Message?

5. Composing Email to Post to a List

Overview

Basic Email Construction

More information on posting to a list

6. Email Commands

Ezmlm Email Address Commands

How to Use Email Commands

Command Addresses

7. How Email Really Works

It's So Simple...or Is It?

An Example

It's Like Regular Mail

Troubleshooting Email Issues

8. Mailing List Moderation

Introduction

The Virtue of Moderation

Mailing List Rules and Moderation

Moderated List Types

Moderating Posts

Moderating Subscriptions

Troubleshooting Moderated Lists

9. How to Moderate a Mailing List

Who Should Be Appointed Moderator?

Moderator and Administrator Responsibilities

How to Add a Moderator

How to Post Messages

Moderate Subscriptions

How To Moderate Posts

Ezmlm Moderation Messages

10. Managing Mailing Lists

Mailing List Analysis and Management

Dual Access Routes

Total Access = Email Access + Web Access

All Possible Ways to Subscribe and Unsubscribe

Posting Management

List Moderation

Archive Management

Facts All Administrators Need to Know

Mailing List Admin Tools

Super Admin Tools

Troubleshooting Mailing Lists

Troubleshooting Tools

11. Managing Aliases

Overview

How Aliases Are Used

Types of Aliases

What You Need to Know About Aliases

Alias Management

Troubleshooting Aliases

12. How Mailing Lists Work

Mailing List Characteristics

Email Access Versus Web Access

How the Posting Process Works

Constructing Outgoing Messages

Subscription Processes

Subscriber Data Issues

13. Subscription Types and Subscriber Lists

Overview

Regular Subscriber

Digest Subscriber

Moderator

Cross-Posters, Posters and Allow

Deny

14. All About Dynamic Members Mailing Lists

What Is a Dynamic Members Mailing List?

Query-Driven Subscriber Selection

How to Manage Subscribers

Adding a Dynamic Members Mailing List

Editing Dynamic Members Mailing Lists

Example

15. Mailing List Archives

Overview

Raw Ezmlm-Idx Archives and Web Archives

Managing Archives

Archive Access

How Archiving Works

Archive Structure

Security

16. Access Control

Mailing Lists and Access Control

Access Points and Routes

Who's Who

User Level Differentiation

Access Control Mechanisms

Posting Access Controls

Subscription Access Controls

Archive Access Controls

17. Application Integration

Overview

Other Kavi Applications that Use Mailing Lists

How Kavi Members Helps Control Mailing List Access

Kavi Mailing List Manager Integration Tools

Third-Party Tools

18. What You Need to Know About Spam

The Ascent of Spam

What Is Spam?

Why Spam Is Evil

How Spam Is Distributed

Fighting Spam

19. Virus Scanning and Spam Blocking

Overview

What are viruses and spam?

Virus scanning

Spam blocking

When Messages Are Rejected as Spam

20. How to Add a Mailing List

Configuring Your Mailing List

Before You Begin

Select the List Type

Use Cases and List Type Selection

Configuring Web Availability

Web Archive Visibility

Finishing Touches and Testing

Adding Subscribers

21. Mailing List Use Cases and Sample Configurations

Overview

Standard Mailing List Configurations

Organization-Wide Moderated List

List for Publishing Information to the Board of Directors

Newsletter with Closed Archives

22. Mailing List Policy and Usage Statements

Overview

Your Subscriber Audience

Key Questions to Answer

Fools, Boors and Spammers Oh My!

23. Changing List Type Options

How to Determine What Will Change

Subscription Model

'Who can post to the list'

List Archives

Instant Archiving

Add a prefix to the subject line

Add trailer to posted email

Public subscription requests

Allow Attachments

24. Logging and Reports

Overview

Subscriber Report

Subscriber Log

Full Logs

Mail Delivery Logs

Mail Transfer Agent Status

Bounce Report

25. Mailing Lists and Ezmlm

Ezmlm

List Types Are Ezmlm Templates

Ezmlm-make Argument String

Ezmlm Email Commands

Ezmlm Subscriber Management

Subscriber Management Issues

26. List Types

Overview

List Types Are Templates

Designed for Common Uses

Analyzing List Type Configuration

27. Adding and Editing Custom List Types

Adding a Custom List Type

Editing or Switching List Types