Jobs at OASIS

Job Title: IT Director

Location: Remote – US
Type: Full-time

About OASIS Open: OASIS Open is a nonprofit consortium that advances open standards and open source projects for the global public good. Our community includes individuals, corporations, nonprofits, and governments working together to develop secure, interoperable specifications across a range of industries.

Position Summary

OASIS Open is seeking a detail-oriented, collaborative, and proactive IT Director to oversee the technical infrastructure that supports our open standards and open source work. This role will ensure the stability, security, and scalability of our internal systems and external collaboration platforms, including GitHub, email services, web applications, project management, and documentation tools. The IT Director will also support staff and community members with technical needs and lead strategic upgrades to improve performance, security, and user experience.

Key Responsibilities

Infrastructure & Systems Administration

  • Manage and maintain cloud-based services (e.g., AWS, GSuite, Jira, GitHub,
    WP Engine)
  • Oversee user access, security settings, and license management
  • Maintain and optimize internal tools, collaboration platforms, and mailing lists
  • Maintain OASIS servers in Rackspace environments
  • Troubleshoot and resolve IT issues for staff and community users
  • Manage and maintain OASIS websites to include security certificates, redirects,
    and site reliability 
  • Develop processes and procedures for ongoing management of the network/server
    and cloud environments
  • Maintain documentation related to IT operations, compliance controls, and
    service-level agreements (SLAs)
  • Develop and document plans, policies, and procedures for day-to-day IT operations

Collaboration & Community Tools

  • Participate in the selection and management of member-facing collaboration tools
  • Assist in the development and maintenance of automated workflows and integration tools used by members and staff

Security & Data Protection

  • Author, implement, and monitor adherence to cybersecurity policies, procedures, and practices (e.g., SSO, MFA, regular audits)
  • Ensure compliance with data privacy and retention regulations and policies
  • Implement and monitor backup and disaster recovery processes
  • Manage bug and vulnerability reports, develop and implement response as needed
  • Lead incident response and recovery efforts if needed

Strategy & Planning

  • Evaluate and recommend new tools or platforms to support community collaboration
  • Liaise with relevant Board of Director committees with technical oversight 
  • Contribute to IT policies, disaster recovery planning, and documentation
  • Collaborate with staff and stakeholders to support remote work and virtual events

Support & Training

  • Provide onboarding/offboarding support to staff, members, and TC Chairs
  • Participate in the creation of training materials and documentation for tool usage
  • Serve as a liaison between the technical needs of community groups and internal operations when needed

Qualifications

Required:

  • 5+ years in IT systems administration or related role
  • Excellent written and oral communications skills
  • Experience in developing and refining business and client IT requirements
  • Experience managing SaaS platforms (e.g., GitHub, Google Workspace)
  • Strong understanding of security best practices and access control
  • Excellent troubleshooting skills and user support experience
  • Ability to manage and prioritize multiple projects in a remote environment

Preferred:

  • Familiarity with open standards and open source governance models
  • Experience working with globally distributed teams and volunteers
  • Knowledge of GitHub Actions, markdown, wikis, or documentation systems
  • Exposure to nonprofit or member-based organizations

What We Offer

  • Mission-driven, flexible work environment
  • Remote team culture
  • Opportunity to support work that makes a global impact through open collaboration
  • Competitive nonprofit salary and benefits package

To Apply

Please submit a resume and a brief cover letter highlighting your experience and interest in supporting open collaboration at oasis.itposition@oasis-open.org.

Apply for this job